Important Note:

• This is a full-time opportunity with one of our confidential clients. The client name will be shared during the initial screening call with us/recruiter (after your profile is reviewed).
• In this posting, “we,” “us,” and “our” refer to the hiring client."Candidate" refer to you
• We work directly with the hiring recruiter/manager, ensuring your profile reaches the right decision-makers — not just the general TA queue.

Company Size: Mid-Sized

Experience Required: 6 - 10 years

Working Days: 5 days/week

Office Location: Uttar Pradesh, Noida

No. of Positions: 1

Outstation Candidates: Allowed

Max Notice Period: 30 days.

Role & Responsibilities

We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.

• Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
• Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
• Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
• Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
• Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
• Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement

Ideal Candidate:

• Strong Technical Account Manager (Publisher Side) Profile
• Mandatory (Experience 1) – Must have minimum 6+ years of total experience, including 5+ years as a Technical Account Manager in AdTech, Programmatic Advertising, or Digital Media
• Mandatory (Experience 2) – Must have hands-on experience managing end to end top publisher accounts or supply-side relationships; technical onboarding, integrations, troubleshooting, and providing technical assistance to publishers
• Mandatory (Experience 3) – Strong working knowledge of SSPs, programmatic ecosystem, ad-serving workflows, and ability to explain technical concepts clearly to non-technical stakeholders
• Mandatory (Experience 4) – Demonstrated experience conducting live product demos, explaining features/benefits, and tailoring demos for publisher / stakeholders
• Mandatory (Experience 5) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Experience 6) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Company) – Must come from an AdTech, Programmatic, SSP, Publisher-side, or Digital Media Tech organisation dealing with supply partnerships / publisher ops
• Preferred (Experience) – Must have strong real-time problem solving skills with ability to independently troubleshoot technical issues during onboarding and ongoing publisher support

Perks, Benefits and Work Culture

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

Mandatory

• Strong Technical Account Manager (Publisher Side) Profile
• Mandatory (Experience 1) – Must have minimum 6+ years of total experience, including 5+ years as a Technical Account Manager in AdTech, Programmatic Advertising, or Digital Media
• Mandatory (Experience 2) – Must have hands-on experience managing end to end top publisher accounts or supply-side relationships; technical onboarding, integrations, troubleshooting, and providing technical assistance to publishers
• Mandatory (Experience 3) – Strong working knowledge of SSPs, programmatic ecosystem, ad-serving workflows, and ability to explain technical concepts clearly to non-technical stakeholders
• Mandatory (Experience 4) – Demonstrated experience conducting live product demos, explaining features/benefits, and tailoring demos for publisher / stakeholders
• Mandatory (Experience 5) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Experience 6) – Experience collaborating closely with technical, product, customer success, and sales teams to solve client issues and drive adoption
• Mandatory (Company) – Must come from an AdTech, Programmatic, SSP, Publisher-side, or Digital Media Tech organisation dealing with supply partnerships / publisher ops

Preferred

• Preferred (Experience) – Must have strong real-time problem solving skills with ability to independently troubleshoot technical issues during onboarding and ongoing publisher support

Screening Questions: (You must answer this along with the professional summary of the application):

• What type of technical account management have you handled specifically on the publisher side?
• How many publisher accounts are you managing, and what is the scale?
• Provide a brief Career Summary? -
• Are you okay to come F2F for one of the HR discussion round ?
• Are you okay for shift timing 2 pm-11 pm?
• Which AdTech company(s) you have worked for?